ServiceNow Technical Consultant

A reputable organisation is looking for a skilled Technical Consultant with expertise in ServiceNow to enhance their IT service management capabilities. In this role, you will collaborate with various stakeholders to implement and optimise ServiceNow solutions, ensuring they align with business objectives and improve service delivery. The position offers a hybrid work setup, allowing you to work from the Canberra office or on client sites.

• Proficiency in ServiceNow configuration and customisation
• Strong analytical skills for gathering and defining business requirements
• Experience with ITSM/ITIL best practices and frameworks
• Ability to develop and execute test plans for system upgrades
• Excellent communication skills for stakeholder engagement and training

This is a full-time position based in the Canberra office, with roles on client site (Hybrid). Core benefits include flexible working hours and professional development opportunities. Apply if you are ready to make a tangible impact on IT service processes through your ServiceNow expertise.