Overview

The Regional IT Business Partner is a pivotal leadership role within the WSP’s global IT organization. The position carries the dual responsibility of overseeing Business Relationship Management activities for the region and related regional IT staff. The Business Partner acts as the key spokesperson for IT in the region and works to align technology solutions to business needs.

Management & decision-making responsibilities

Foster strong relationships with regional business stakeholders, including senior executives, and capture their evolving needs and strategic objectives.
Partner closely with business leaders to align IT initiatives with the region’s business objectives, ensuring that IT contribute to the region’s success.
Collaborate with service hub and enterprise IT stakeholders and to ensure fulfillment of business needs, and adoptions of global solutions and standards
Partner with the IT leadership to define strategic IT objectives and secure necessary financing for technology investments
Partner with the enterprise IT function to establish and maintain transparent financial reporting
Ensure efficient daily IT service delivery of the regional IT unit with high quality and good performance
Oversee the general direction of regional projects and plans
Ensure continuous identification and mitigation of risks, as well as the development of business continuity plans for critical IT services
Provide thought leadership on emerging trends and best practices and leverage this knowledge to drive innovation and create value for the organization

People management responsibilities

Ensure compliance with relevant policies, procedures, and standards, and promote a culture of data-driven decision-making and continuous improvement in management
Foster a culture of collaboration and teamwork, encouraging open communication, knowledge-sharing, and cross-functional problem-solving to achieve common goals
Promote a safe and healthy work environment that prioritizes employee well-being and work-life balance
Develop and lead unit employees if applicable by monitoring individual performance, ensuring individual development plans, providing mentorship, and leading the recruitment process with appropriate onboarding
Adhere to company policies, including conducting systematic occupational health and safety work, reporting and taking prompt corrective action on risks, logging and reporting long term actions, and participating in department-wide talent management and succession planning

Communication responsibilities

Ability to communicate to both operations-oriented employees and business executives, as well as employees across business regions and enterprise functions.
Build and maintain relationships with stakeholders, including internal customers, suppliers, and partners, to ensure effective collaboration and alignment.
Foster a culture of effective communication within the IT organization to engage and inform employees.
Collaborate with marketing and communications teams to promote the organization’s use of technology and position it as an industry leader.
Standardize IT policies, procedures, and documentation across the organization

Qualifications

Bachelor’s degree in a Technical/Computer Science field and/or equivalent work experience.
Possess relevant certifications in the ITIL framework, Project Management, IT Information Security, Microsoft and Storage products/platforms or related fields are a plus.
5+ years of proven experience in similar IT business partnering role, preferably in large enterprise.
5+ years of experience in budget planning and financial reporting is required.
Strong understanding of business processes and the ability to align technology solutions with business needs.
Analytical mindset and problem-solving skills to identify and address business and technology challenges.
Ability to adapt to changing business priorities and work in a fast-paced environment.