ServiceNow Technical BA

We are seeking a skilled Business Analyst to enhance the effectiveness of our ServiceNow platform, focusing on streamlining processes and engaging users. This role will give you a chance to make a significant impact within a collaborative environment that values thoughtful analysis and continuous improvement. You will work on critical projects that directly influence operational efficiency across the organization.

• Proven experience working with ServiceNow, including configuration and customization
• Strong analytical skills with the ability to interpret complex data
• Excellent communication skills for liaising with stakeholders at all levels
• Experience in agile methodologies and project management practices
• Ability to gather requirements and translate them into actionable insights

This is a hybrid position based in Sydney or Melbourne, providing flexibility in work style. If you are looking to drive meaningful change and enhance business processes through effective analysis, we encourage you to apply.