Senior D365 F&O Developer

Within a retail environment undergoing ongoing digital enhancement, the Senior D365 F&O Developer will be pivotal in managing and optimising the organisation’s Dynamics AX platform, focusing particularly on incident management to maintain operational continuity and business efficiency. The role exists to oversee the resolution of system incidents, ensuring minimal disruption to financial and operational processes, and contributing directly to the stability and performance of critical business applications. This position demands a technically adept professional capable of working across hybrid settings, supporting both on-site and remote collaboration to respond swiftly to incidents and operational challenges.

The Senior D365 F&O Developer’s primary purpose is to monitor, diagnose, and resolve issues that arise within the Dynamics AX system, ensuring that business functions relying on this ERP technology operate without interruption. This role requires a proactive approach to incident management, identifying underlying causes and implementing long-term solutions rather than temporary fixes. By maintaining system integrity and performance, the successful candidate supports the wider FinOps strategy, driving operational efficiency and supporting the retail business’s ongoing demands.

Daily responsibilities will include incident tracking, root cause analysis, and coordinating technical responses with cross-functional teams. The senior developer will act as a technical authority on the Dynamics AX platform, providing expertise on system behaviour and enhancement opportunities to prevent recurrence of issues. This involves close collaboration with stakeholders to understand the impact of incidents on business functions and prioritising responses to align with organisational needs. Strong problem-solving skills will be essential in managing complex issues that could impact financial or supply chain processes.

Technically, this role centres on Dynamics AX but also requires a broader understanding of Microsoft Dynamics 365 Finance & Operations principles to ensure continuity in development and problem resolution. The Senior D365 F&O Developer will work within a hybrid environment, combining periods of remote work with essential on-site collaboration, which supports efficient incident response and team engagement. This flexibility allows for concentration on critical incident resolution while maintaining effective communication channels.

As a contract position, the role offers a defined timeframe to deliver high-impact outcomes within a demanding retail sector where system uptime and responsiveness are vital. Candidates will be expected to demonstrate a strong track record in Dynamics AX, with experience in incident or operational support roles that emphasize system reliability and process continuity. While the brief does not specify qualifications, proven expertise with Dynamics AX in live operational retail environments will be highly advantageous.

This contract role does not detail additional benefits but the working environment’s hybrid nature acknowledges modern working practices, facilitating a balance between focused technical work and essential stakeholder engagement.

Candidates considering this position should bring a meticulous, solution-driven mindset, comfortable navigating the complexities of ERP systems within a fast-moving retail context. The Senior D365 F&O Developer will be a central player in maintaining the digital backbone that supports financial operations, ensuring the platform’s robustness aligns with retail demands and business continuity objectives.

This role operates within the retail industry, a sector characterised by dynamic market conditions and the critical need for resilient, responsive financial and operational systems.