Prophet 21 Technical Consultant

Stepping into a key position within a complex technical landscape, the Prophet 21 Technical Consultant will drive the critical migration of an established system to a cloud environment, ensuring all components function seamlessly during and after the transition. This role exists to provide crucial technical expertise in understanding and integrating a long-standing Prophet 21 installation dating back to 2001, with the added challenge of extending its capabilities to cloud infrastructure. Success in this position will directly impact operational continuity across multiple touchpoints including networking, printing, file transfers, and EDI—areas that currently lack full in-house expertise and require precise coordination to maintain uninterrupted business processes.

This contract role focuses on the delivery of a tightly scoped but demanding project, involving a 3-4 week migration effort followed by an in-person presence for the live go-live phase around late February. The environment incorporates a broad range of interconnected services such as web connectivity and shipping integration through a well-known carrier system. The Prophet 21 Technical Consultant will need to quickly assimilate the existing architecture, which has evolved over two decades and is maintained by a small team, including an SQL programmer familiar with parts of the setup, but who does not cover the full spectrum of system intricacies.

Day-to-day responsibilities will centre on assessing current configurations, identifying and bridging knowledge gaps, and implementing the cloud migration strategy with minimal disruption to operations. The consultant will navigate challenges related to networking and printing compatibility within the cloud context, align file transfer mechanisms, and ensure EDI transactions remain reliable throughout and after the move. This requires an intimate understanding of how these various components interact within the Prophet 21 ecosystem, as well as the flexibility to work remotely while being available in overlapping hours for collaboration and support.

Working arrangements accommodate remote engagement with the expectation of being accessible to the internal team’s schedules and availability during the project timeline. Onsite attendance will be required during the final go-live phase to manage any immediate issues and provide hands-on troubleshooting. The contractor can commence work at any point, allowing for a responsive and adaptive approach to the project’s planning and execution needs.

Ideal candidates for the Prophet 21 Technical Consultant role will have a strong background in Epicor Prophet 21 environments, with demonstrated experience in system migrations, particularly involving cloud transitions. Familiarity with interconnected systems such as WorldShip for shipping logistics and a solid grasp of networking fundamentals are essential. The role demands someone who can piece together diverse technical elements and collaborate effectively with a small, technically capable internal group that currently lacks a dedicated expert to oversee these multifaceted processes.

Key competencies include:

- Deep knowledge of Prophet 21 ERP system architecture and data flows
- Hands-on experience with cloud migration strategies and implementation
- Understanding of networking issues as they pertain to cloud-hosted services
- Ability to troubleshoot printing and file transfer challenges in a complex environment
- Experience working with EDI protocols within an ERP context
- Flexibility to provide remote support with scheduled overlap and onsite presence during critical phases

This contract engagement offers the chance to contribute meaningfully to maintaining business continuity while progressing technical infrastructure through a significant cloud migration. It suits a consultant who thrives on resolving intricate system puzzles and delivering reliable, scalable solutions in a manufacturing and industrial automation setting.

The client operates within the manufacturing sector, specialising in industrial automation—a field where robust, integrated technology solutions underpin core business operations and enable ongoing growth and efficiency improvements.