Account Executive

Operating within the fast-evolving enterprise software landscape, the Account Executive will drive growth by securing new business and expanding existing strategic relationships across the Japanese market. This role exists to lead high-value sales cycles focused on delivering advanced customer relationship management and digital transformation solutions to major enterprises. The successful candidate will play a pivotal part in positioning cutting-edge CRM, AI, and cloud technologies that empower organisations to modernise their operations and enhance customer engagement. Working closely with cross-functional teams of solution engineers and partners, the Account Executive will influence key decision-makers and contribute directly to revenue growth in a competitive SaaS environment.

The primary responsibility of the Account Executive centres on developing and executing tailored sales strategies that meet the complex needs of large enterprise customers. From initial prospecting through to negotiation and closure, this role demands a proactive approach to managing the entire sales cycle. The successful individual will be adept at engaging with C-level executives and senior stakeholders, understanding their strategic priorities, and aligning solutions that drive measurable business outcomes. Collaboration with technical experts and partners is essential to articulate the value of an integrated cloud-based platform that includes AI-driven analytics and data management capabilities.

Day-to-day activities will involve identifying and qualifying new business opportunities, building a robust sales pipeline, and maintaining consistent communication with prospective clients. Managing multiple enterprise accounts simultaneously requires strong organisational skills and the ability to adapt sales tactics to specific industry challenges and customer goals. The ability to clearly convey the benefits of sophisticated CRM and cloud solutions to decision-makers will be critical for success. This role also includes ongoing collaboration with internal teams to ensure seamless delivery of proposals and timely follow-up to secure contracts.

The role leverages a technology ecosystem comprising cloud services, AI enhancements, and data cloud platforms designed specifically for enterprises undergoing digital transformation. The Account Executive will position these offerings within the broader context of customer relationship management and enterprise cloud software, emphasising integration and scalability. Familiarity with this environment will allow the candidate to speak confidently about the potential impact on operational efficiency, customer insight, and long-term business growth.

Operating on a permanent, full-time basis, the position offers a hybrid working model that balances remote flexibility with onsite engagement as required. While the role is based in Tokyo, it operates with a level of autonomy and cross-cultural interaction reflective of a global technological services landscape. Fluency in Japanese at a business level is essential, complemented by business proficiency in English to facilitate communication with international colleagues and partners.

Ideal candidates will bring a proven track record of success in enterprise B2B SaaS or software sales, demonstrating an ability to manage complex and high-value negotiations. Experience in new business development coupled with strong account management skills will underpin effectiveness in this role. Engagement with C-level executives in large enterprises across Japan is expected, as is knowledge of CRM, Cloud, or digital transformation products. While prior exposure to CRM or enterprise cloud solutions is advantageous, a comprehensive understanding of the SaaS ecosystem and technology adoption cycles will also support strong performance.

Key skills and experience include:

- Successful enterprise sales experience within software or SaaS sectors
- Proven ability managing long and complex sales cycles
- Strong new business acquisition and account growth expertise
- Confidence in engaging senior executives and decision-makers
- Knowledge of CRM, AI, Cloud, and digital transformation technologies
- Native or fluent Japanese business communication skills, with English proficiency preferred

This role represents a chance to work with innovative AI-powered CRM and cloud solutions designed for leading enterprises. Performance-based incentives and career development prospects offer tangible rewards aligned with individual and organisational success.

The position is situated within the computer software industry, specifically within information technology, focused on providing enterprise-grade cloud and CRM solutions designed to transform how businesses engage with their customers and operate internally.