Account Manager / Client Partner – IT & Digital Transformation

The Account Manager / Client Partner – IT & Digital Transformation will take ownership of major enterprise accounts, driving growth and deepening partnerships within dynamic sectors including Manufacturing, High-Tech, Telecommunications, and Media. This role exists to lead the strategic development and expansion of key clients by delivering innovative IT solutions that leverage cloud computing, artificial intelligence, data analytics, and digital transformation initiatives. By aligning enterprise needs with cutting-edge technology, the successful candidate will play an instrumental role in shaping clients’ business outcomes and extending their competitive advantage in fast-evolving markets.

Operating at a senior level, this position requires developing and executing comprehensive account strategies tailored for large-scale clients. Building trusted relationships with C-level executives and other key decision-makers will be fundamental, ensuring alignment of technology roadmaps with business objectives. The Account Manager / Client Partner – IT & Digital Transformation will spearhead the entire sales cycle—from identifying new business prospects through to proposal development, negotiations, and deal closure—delivering sustained value and driving revenue growth. Close collaboration with global delivery and consulting teams is essential to guarantee that client engagements run smoothly and solutions are implemented effectively.

Daily responsibilities will include analysing client requirements to position advanced IT services such as cloud migrations, AI-driven solutions, and enterprise infrastructure enhancements. Harnessing knowledge across multiple industry verticals will enable the role to anticipate emerging trends and recommend forward-thinking strategies. The use of platforms like AWS underpins many of the transformational solutions offered. Managing complex deals and overseeing large-scale IT outsourcing or transformation projects will be pivotal for success in this role.

The role is offered on a full-time, permanent basis with hybrid working arrangements that balance on-site presence and remote collaboration, supporting flexible engagement dependent on project and client needs. Although based in Tokyo’s business district, the hybrid setup accommodates diverse working styles and moments of intensive client interaction. Fluency in Japanese at a native level and advanced business English proficiency are mandatory requirements, facilitating seamless communication across multicultural teams and international stakeholders.

Candidates best suited to this role will bring substantial experience in enterprise IT solution sales or account management, particularly within the Manufacturing, High-Tech, Telecommunications, or Media sectors. A proven track record of managing high-value IT transformations or large outsourcing agreements is highly desirable. The role demands strong consultative selling capabilities and the ability to influence senior executives through insight-driven discussions and trusted advisory. Familiarity with enterprise-grade platforms such as SAP or Salesforce will enhance a candidate’s capacity to design and promote integrated digital ecosystems.

The Account Manager / Client Partner – IT & Digital Transformation is expected to shape strategic conversations, proposing innovative yet pragmatic technology roadmaps to meet client ambitions. As well as driving sales success, this role contributes directly to client retention by consistently delivering business outcomes that resonate with evolving market demands. Effective stakeholder management and cross-functional teamwork are required to ensure technology enablement delivers measurable impact and operational improvements.

This position affords the chance to manage a portfolio of strategic accounts in an environment where IT services and consulting converge to support enterprise business growth and digital modernisation. The role sits at the intersection of technology innovation and business strategy, offering rich professional challenges and significant influence on client transformation journeys.

Recruitment is for a permanent, hybrid-working senior position operating within the Information Technology and Services industry, representing clients with broad exposure across multiple technology-driven sectors. This role is integral to facilitating large-scale digital evolution and operational advancement for enterprises embracing the potential of cloud, AI, and data analytics capabilities.