Driving sustained business growth in the financial services sector demands a Sales Executive with a sharp focus on customer success and operational excellence. This role exists to ensure client retention and satisfaction through managing key accounts, supporting the sales team administratively, and maintaining proactive communication around contract renewals. Working within a technology-enabled environment that includes platforms built on .NET, the Sales Executive will be central to fostering client relationships and underpinning the sales cycle with timely information and issue resolution, all critical to the ongoing revenue pipeline.

The primary purpose of this position is to maintain and strengthen the links with existing clients in the banking and financial markets. This involves overseeing renewal schedules and forecasts to provide the sales team with clear visibility on contract timelines. By doing so, the Sales Executive helps mitigate risks related to client attrition and supports strategic planning for upselling or cross-selling. Monitoring customer satisfaction and promptly addressing any concerns equips the role holder to influence renewal decision-making positively. In addition, the Sales Executive will coordinate regular meetings with clients, ensuring that engagement remains consistent and aligned with customer expectations.

On a day-to-day basis, the Sales Executive provides vital administrative support to the sales team, guaranteeing that all documentation is accurate, complete, and up to date. This ensures smooth operational delivery and allows the sales representatives to concentrate on expanding new business opportunities. Maintaining a comprehensive record of client interactions and renewal statuses is fundamental to this process. The role requires organising and attending monthly or quarterly review meetings, acting as a liaison between clients and internal stakeholders to ensure issues are quickly identified and resolved.

Familiarity with office software such as Word, Excel, and PowerPoint is important to produce reports and presentations that track sales progress and customer feedback efficiently. Knowledge of basic internal system administration complements this, enabling the Sales Executive to navigate and update relevant data repositories without delay. The technology underpinning the client interactions and internal workflows is based on Microsoft .NET frameworks, reflecting a modern infrastructure supporting the financial services sales function. This technical environment supports seamless data management and client engagement tools essential for timely service delivery.

This is a permanent position requiring on-site presence, which ensures close collaboration with the sales team and facilitates face-to-face client interactions as necessary. Personal attributes such as independence, self-drive, and strong coordination skills are integral to succeeding in this role. The right candidate will have demonstrated at least one to two years of experience in customer service and sales, showing the ability to manage multiple accounts and maintain high levels of client satisfaction. Fluency in both written and spoken English and Chinese (Cantonese and Mandarin) is essential for effective communication within a multilingual client base.

Applicants should hold at least a Hong Kong Diploma of Secondary Education (DSE) or equivalent as a minimum qualification. Practical experience supporting sales processes and handling client relationships within the banking or financial sector is advantageous, providing the specialist expertise needed to thrive as a Sales Executive. The role combines administrative precision with interpersonal finesse to support business objectives and improve client retention rates.

This position is situated within the Information Technology and Services industry, specifically interfacing with financial services clients. The successful candidate will operate at the intersection of technology and client engagement, contributing to the ongoing success of a sales function that relies on strong customer relationships and efficient operational delivery.

Driving business growth in a competitive market, the Inside Sales role is pivotal in generating qualified leads and expanding client engagement through AI-enhanced legal technology solutions. This position exists to bridge the gap between cutting-edge artificial intelligence products and prospective clients within the B2B LegalTech sector, ensuring that the sales pipeline is consistently nurtured and developed. Working with data-driven sales methodologies and advanced digital engagement tools, the successful candidate will have a direct impact on revenue growth by identifying and engaging potential customers with precision and insight.

The Inside Sales representative will be entrusted with managing a dynamic flow of inbound and outbound activities, applying an analytical approach to discover and qualify new business opportunities. Utilising a combination of phone, email, and digital channels, the individual will engage with prospects to understand their needs and position AI-powered legal technology solutions as the most fitting response. This role demands a proactive mindset, focusing on optimising interactions and strategically developing sales pipelines that align with wider commercial objectives.

Day-to-day responsibilities centre around lead generation and pipeline progression, incorporating the use of AI tools and data analytics to enhance prospecting efficiency and lead nurturing processes. The role requires close collaboration with sales and marketing teams to ensure cohesive messaging and alignment on target markets. Performance will be measured against clear sales KPIs, making consistent achievement and process improvement critical to success.

The position is full-time and permanent, with a hybrid working environment that balances on-site presence in Shibuya, Tokyo and remote work, providing flexibility while maintaining operational effectiveness. Working within a LegalTech context, the Inside Sales role also involves understanding the particular nuances of AI applications in legal services and B2B SaaS products, with AWS technologies underpinning the platform infrastructure to support scalable and secure operations.

Candidates must demonstrate at least three years of experience in B2B new business development or sales, underpinned by strong communication skills and a proven ability to build and maintain professional relationships. Analytical capability and a results-driven approach are essential, with candidates expected to take full ownership of lead generation processes and consistently execute sales strategies that deliver measurable outcomes.

Preferred candidates will bring additional experience in team management and the evolution of sales channels, contributing not only through individual performance but also by enhancing the overall effectiveness of the sales function. Those with a background in developing new sales strategies or improving existing sales processes will find this role offers scope to influence the direction of business development activities significantly.

This role demands a combination of sales acumen and an understanding of technology-enabled selling, with a particular emphasis on leveraging AI-driven methods to optimise customer engagement and pipeline growth. Contribution to the team’s success and pipeline health requires the ability to integrate technical tools into daily workflows and an appetite for continuous process refinement.

The Inside Sales position suits professionals seeking to apply their expertise within a forward-facing, innovative environment focused on B2B SaaS platforms in the AI-driven LegalTech sector. With an emphasis on data-informed selling and customer-centric engagement, this role offers a chance to impact the growth trajectory of a technologically advanced legal platform, while working alongside teams dedicated to product development, marketing, and customer success.

This vacancy sits within the broader fields of AI, LegalTech, and B2B SaaS industries, sectors known for their rapid evolution and increasing demand for technology-enabled commercial roles.

Operating within the fast-evolving enterprise software landscape, the Account Executive will drive growth by securing new business and expanding existing strategic relationships across the Japanese market. This role exists to lead high-value sales cycles focused on delivering advanced customer relationship management and digital transformation solutions to major enterprises. The successful candidate will play a pivotal part in positioning cutting-edge CRM, AI, and cloud technologies that empower organisations to modernise their operations and enhance customer engagement. Working closely with cross-functional teams of solution engineers and partners, the Account Executive will influence key decision-makers and contribute directly to revenue growth in a competitive SaaS environment.

The primary responsibility of the Account Executive centres on developing and executing tailored sales strategies that meet the complex needs of large enterprise customers. From initial prospecting through to negotiation and closure, this role demands a proactive approach to managing the entire sales cycle. The successful individual will be adept at engaging with C-level executives and senior stakeholders, understanding their strategic priorities, and aligning solutions that drive measurable business outcomes. Collaboration with technical experts and partners is essential to articulate the value of an integrated cloud-based platform that includes AI-driven analytics and data management capabilities.

Day-to-day activities will involve identifying and qualifying new business opportunities, building a robust sales pipeline, and maintaining consistent communication with prospective clients. Managing multiple enterprise accounts simultaneously requires strong organisational skills and the ability to adapt sales tactics to specific industry challenges and customer goals. The ability to clearly convey the benefits of sophisticated CRM and cloud solutions to decision-makers will be critical for success. This role also includes ongoing collaboration with internal teams to ensure seamless delivery of proposals and timely follow-up to secure contracts.

The role leverages a technology ecosystem comprising cloud services, AI enhancements, and data cloud platforms designed specifically for enterprises undergoing digital transformation. The Account Executive will position these offerings within the broader context of customer relationship management and enterprise cloud software, emphasising integration and scalability. Familiarity with this environment will allow the candidate to speak confidently about the potential impact on operational efficiency, customer insight, and long-term business growth.

Operating on a permanent, full-time basis, the position offers a hybrid working model that balances remote flexibility with onsite engagement as required. While the role is based in Tokyo, it operates with a level of autonomy and cross-cultural interaction reflective of a global technological services landscape. Fluency in Japanese at a business level is essential, complemented by business proficiency in English to facilitate communication with international colleagues and partners.

Ideal candidates will bring a proven track record of success in enterprise B2B SaaS or software sales, demonstrating an ability to manage complex and high-value negotiations. Experience in new business development coupled with strong account management skills will underpin effectiveness in this role. Engagement with C-level executives in large enterprises across Japan is expected, as is knowledge of CRM, Cloud, or digital transformation products. While prior exposure to CRM or enterprise cloud solutions is advantageous, a comprehensive understanding of the SaaS ecosystem and technology adoption cycles will also support strong performance.

Key skills and experience include:

– Successful enterprise sales experience within software or SaaS sectors
– Proven ability managing long and complex sales cycles
– Strong new business acquisition and account growth expertise
– Confidence in engaging senior executives and decision-makers
– Knowledge of CRM, AI, Cloud, and digital transformation technologies
– Native or fluent Japanese business communication skills, with English proficiency preferred

This role represents a chance to work with innovative AI-powered CRM and cloud solutions designed for leading enterprises. Performance-based incentives and career development prospects offer tangible rewards aligned with individual and organisational success.

The position is situated within the computer software industry, specifically within information technology, focused on providing enterprise-grade cloud and CRM solutions designed to transform how businesses engage with their customers and operate internally.

The Account Manager / Client Partner – IT & Digital Transformation will take ownership of major enterprise accounts, driving growth and deepening partnerships within dynamic sectors including Manufacturing, High-Tech, Telecommunications, and Media. This role exists to lead the strategic development and expansion of key clients by delivering innovative IT solutions that leverage cloud computing, artificial intelligence, data analytics, and digital transformation initiatives. By aligning enterprise needs with cutting-edge technology, the successful candidate will play an instrumental role in shaping clients’ business outcomes and extending their competitive advantage in fast-evolving markets.

Operating at a senior level, this position requires developing and executing comprehensive account strategies tailored for large-scale clients. Building trusted relationships with C-level executives and other key decision-makers will be fundamental, ensuring alignment of technology roadmaps with business objectives. The Account Manager / Client Partner – IT & Digital Transformation will spearhead the entire sales cycle—from identifying new business prospects through to proposal development, negotiations, and deal closure—delivering sustained value and driving revenue growth. Close collaboration with global delivery and consulting teams is essential to guarantee that client engagements run smoothly and solutions are implemented effectively.

Daily responsibilities will include analysing client requirements to position advanced IT services such as cloud migrations, AI-driven solutions, and enterprise infrastructure enhancements. Harnessing knowledge across multiple industry verticals will enable the role to anticipate emerging trends and recommend forward-thinking strategies. The use of platforms like AWS underpins many of the transformational solutions offered. Managing complex deals and overseeing large-scale IT outsourcing or transformation projects will be pivotal for success in this role.

The role is offered on a full-time, permanent basis with hybrid working arrangements that balance on-site presence and remote collaboration, supporting flexible engagement dependent on project and client needs. Although based in Tokyo’s business district, the hybrid setup accommodates diverse working styles and moments of intensive client interaction. Fluency in Japanese at a native level and advanced business English proficiency are mandatory requirements, facilitating seamless communication across multicultural teams and international stakeholders.

Candidates best suited to this role will bring substantial experience in enterprise IT solution sales or account management, particularly within the Manufacturing, High-Tech, Telecommunications, or Media sectors. A proven track record of managing high-value IT transformations or large outsourcing agreements is highly desirable. The role demands strong consultative selling capabilities and the ability to influence senior executives through insight-driven discussions and trusted advisory. Familiarity with enterprise-grade platforms such as SAP or Salesforce will enhance a candidate’s capacity to design and promote integrated digital ecosystems.

The Account Manager / Client Partner – IT & Digital Transformation is expected to shape strategic conversations, proposing innovative yet pragmatic technology roadmaps to meet client ambitions. As well as driving sales success, this role contributes directly to client retention by consistently delivering business outcomes that resonate with evolving market demands. Effective stakeholder management and cross-functional teamwork are required to ensure technology enablement delivers measurable impact and operational improvements.

This position affords the chance to manage a portfolio of strategic accounts in an environment where IT services and consulting converge to support enterprise business growth and digital modernisation. The role sits at the intersection of technology innovation and business strategy, offering rich professional challenges and significant influence on client transformation journeys.

Recruitment is for a permanent, hybrid-working senior position operating within the Information Technology and Services industry, representing clients with broad exposure across multiple technology-driven sectors. This role is integral to facilitating large-scale digital evolution and operational advancement for enterprises embracing the potential of cloud, AI, and data analytics capabilities.