NetSuite System Manager

NetSuite System Manager

About the Role

We’re partnering with a growing organization that recently implemented NetSuite as its core ERP across finance, operations, CRM, and project management. They’re looking to bring on a NetSuite System Manager to take ownership of the platform and drive ongoing optimization. This person will act as the internal NetSuite expert, working cross-functionally to improve processes, enhance reporting, and ensure system scalability as the business grows. It’s a high-impact role with visibility to leadership and a strong focus on continuous improvement.

Key Responsibilities

Serve as the primary NetSuite administrator (users, roles, permissions, security) across production and sandbox environments
Manage system configuration, enhancements, integrations, and overall performance
Own release management (testing, training, deployment) and maintain system documentation
Partner with internal teams to identify opportunities for process improvement, automation, and reporting enhancements
Build and maintain saved searches, dashboards, workflows, and reporting tools
Ensure data integrity and audit system usage to support accurate financial and operational reporting
Act as the main point of contact for NetSuite support/ACS and coordinate system improvements
Troubleshoot system issues impacting financials, order flow, and operations
Train end users and support adoption across departments

Desired Qualifications

3+ years of hands-on NetSuite administration experience
Experience across key modules (Financials – GL, AP/AR, Rev Rec; plus CRM, Projects, Inventory, or Manufacturing)
Strong understanding of system configuration, workflows, reporting, and integrations

Nice to Have
Experience with NetSuite Advanced Project Management
Exposure to cloud-based application management or integrations
Strong communicator who can work cross-functionally with finance, operations, and leadership
Self-starter comfortable owning a system and driving improvements independently