ServiceNow SecOps / AI Architect

We are looking for an IT Manager with a strong background in ServiceNow to oversee the ongoing management and enhancement of our IT service management processes. This role is critical in ensuring that systems operate efficiently and effectively, directly impacting the delivery of services to our users. You will work remotely, collaborating with various departments to streamline operations and drive best practices.

• Proven experience managing ServiceNow implementations and configurations
• Strong understanding of ITIL principles and service management best practices
• Proficient in data analytics to assess system performance and user satisfaction
• Experience leading cross-functional teams and managing diverse stakeholder needs
• Knowledge of integrations with other systems and tools to enhance functionality

This is a remote position offering flexibility in your work schedule. We provide core benefits focused on employee wellbeing and professional development. If you are passionate about leveraging technology to improve IT services, we encourage you to apply.