Ensuring robust and secure IT operations in a regulated healthcare environment requires an experienced Systems Administrator to oversee and maintain critical infrastructure, supporting digital environments that enable service delivery and compliance. This role exists to strengthen the organisation’s cloud and hybrid systems, integrating security controls and reliable access management to protect sensitive data and enhance operational efficiency. By handling Microsoft 365 environments, alongside cloud platforms such as AWS, the successful candidate will play a pivotal role in ensuring seamless, secure technology availability that meets stringent regulatory standards and supports continuous business functions.

The Systems Administrator will be entrusted with managing and supporting a range of core technologies, including Microsoft 365 tools like Entra ID, Exchange Online, Intune, and Defender for Endpoint. These platforms serve as the backbone for user identity management and endpoint security across the business. Day-to-day activities will involve troubleshooting, maintaining security configurations, and implementing recommendations arising from security assessments to fortify the IT environment. Additionally, this role demands familiarity with AWS services such as EC2, S3, and IAM, reflecting the organisation’s ongoing commitment to hybrid cloud solutions that require sophisticated access controls and resource management.

Supporting a healthcare-related setting, the Systems Administrator must be conversant with the specific challenges associated with regulated industries, including adherence to compliance frameworks like HIPAA and FERPA. While direct responsibilities focus on system administration, a thorough understanding of regulatory implications will guide effective implementation of technical controls and policies. The candidate will also engage with non-technical staff to provide clear guidance on system issues and resolutions, ensuring communication is accessible and service-oriented.

This role will increasingly focus on operational security hardening post-migration from on-premises infrastructure to cloud environments, requiring hands-on experience with relevant technologies and vendors. Practical experience with security tools such as Rubrik for data protection, Vanta for compliance monitoring, or partnering with Managed Detection and Response providers like Expel will be highly regarded. There is also a preference for candidates familiar with CRM platforms such as Microsoft Dynamics, as well as data analytics tools like Power BI, enabling support across business intelligence operations and customer data management.

Working remotely as part of a dispersed team, the Systems Administrator will handle critical system availability and incident resolution, documenting procedures and outcomes thoroughly. Ownership and initiative in resolving system challenges without extensive supervision are key in maintaining operational resilience. This contract role requires at least five years’ experience in a similar capacity, with a proactive mindset towards system improvement and security enforcement.

Candidates should demonstrate strong proficiency in identity security, endpoint protection, and access control frameworks to mitigate risks and support compliance. Troubleshooting expertise is essential, combined with the ability to communicate complex technical matters in plain language for service-minded support of all user levels. Microsoft and AWS certifications, while not mandatory, are a strong advantage and underscore technical credibility in managing the environments involved.

Key skills and experience include:
– Solid hands-on experience with Microsoft 365 suite, particularly Entra ID, Exchange Online, Intune, and Defender for Endpoint
– Practical knowledge of AWS services including EC2, S3, and IAM
– Implementing security controls based on third-party assessments
– Familiarity with healthcare or similarly regulated environments
– Ability to effectively document processes and communicate technical information understandably

This Systems Administrator role offers responsibility for maintaining and securing a critical technology infrastructure central to healthcare operations within a remote working framework. The position delivers an important contribution to the organisation’s ongoing digital strategy, combining cloud technologies with industry compliance needs to enhance system reliability and data security.

The sector focuses on hospitals and healthcare provision, operating within an environment that demands both technical excellence and regulatory sensitivity to protect sensitive patient and operational data.