ServiceNow ITSM TC

This role is centered on managing and optimizing ServiceNow instances to enhance service delivery across the organization. You will be an integral part of ensuring that the platform supports business processes effectively and contributes to improved user satisfaction. The focus is on creating stable, efficient workflows in a remote setting that fosters accountability and continuous improvement.

• Proven experience with ServiceNow modules, including incident, problem, and change management
• Strong knowledge of ServiceNow administration, configuration, and reporting
• Ability to gather, analyze, and document business requirements for platform enhancements
• Familiarity with ITIL principles and their application in service management
• Experience in troubleshooting and resolving technical issues within ServiceNow

This is a remote position designed to support a culture of flexibility and focus on practical solutions. Core benefits include None. Apply if you are ready to make an impact through effective service management and drive value from the ServiceNow platform.