M/SM Project / Program Manager D365 F&O

Delivering strategic initiatives requires precision and insight, which is exactly the focus for the M/SM Project / Program Manager D365 F&O role. This position exists to bridge the gap between business objectives and technology implementation within Dynamics 365 Finance & Operations. The successful candidate will be a key driver in optimising processes and ensuring that project outcomes not only meet but anticipate evolving organisational needs. Operating in a highly collaborative environment, this role is critical in balancing operational demands with continuous improvement efforts that enhance system capabilities and underpin financial and operational workflows.

The purpose of this role is to lead and oversee multiple projects and programmes centred on Dynamics 365 Finance & Operations, ensuring they are delivered on time, within scope, and aligned with strategic goals. The M/SM Project / Program Manager D365 F&O will take charge of managing complex initiatives which require deft stakeholder engagement and clear communication across various teams and business units. This position holds significant influence in shaping how the organisation utilises its ERP platform to streamline processes, improve efficiency, and support business growth.

Day-to-day responsibilities include coordinating project activities, managing timelines, and facilitating the effective resolution of risks and issues. The role demands a strong grasp of financial and operational workflows supported within Dynamics 365 F&O, enabling the manager to guide teams in adapting technology solutions to meet business requirements. Change management forms a core part of this remit, as the role involves driving the adoption of new processes and optimising existing workflows to maximise return on investment.

Working arrangements feature a hybrid setup with flexibility, requiring presence on-site approximately two to three times per week, which fosters stronger collaboration and face-to-face communication for crucial project milestones. Although remote work is supported, the on-site interaction is key in managing stakeholder expectations and reinforcing cross-functional relationships.

This permanent position offers a stable yet challenging environment where technology enablement and business improvement intersect. The M/SM Project / Program Manager D365 F&O will engage extensively with project teams and business stakeholders to deliver results that enhance operational capabilities and contribute solidly to the organisation’s broader business objectives.

Key skills for this role include proven experience managing projects within Dynamics 365 Finance & Operations, alongside exceptional stakeholder management and communication abilities. The ideal candidate will exhibit a strong understanding of how financial and operational systems integrate and be capable of steering projects through complex change management processes. Experience in process optimisation is essential to identify areas for improvement and implement impactful solutions which support scalability and responsiveness.

Benefits attached to this role include participation in a pension or retirement savings plan with matching contributions and access to comprehensive medical and dental insurance. These provide meaningful support for long-term financial wellbeing and health, complementing the professional development prospects of the role.

The role is based within a management consulting environment that serves broad service-based industries. The focus on implementation and optimisation of technology-driven solutions means the M/SM Project / Program Manager D365 F&O will operate at the intersection of consultancy and practical delivery, contributing to sustained client success through effective project execution.

In summary, the M/SM Project / Program Manager D365 F&O is integral to delivering strategic, technology-led improvements using Dynamics 365 Finance & Operations. The role demands a combination of expert project management, stakeholder engagement, and process improvement skills to drive measurable enhancements in operational performance and business growth within a service-oriented consultancy sector.