ServiceNow Director of Engineering

We are seeking a Service Management professional with expertise in ServiceNow to enhance our operational efficiencies and improve service delivery across various functions. This hybrid role allows you to work flexibly while making a significant impact on how our teams interact with our technology and support services.

• Proficient in ServiceNow platform configuration, customization, and administration
• Strong analytical skills to troubleshoot incidents and resolve service-related issues
• Experience in developing and managing service processes and workflows
• Familiarity with ITIL methodologies and best practices in service management
• Ability to collaborate with cross-functional teams to drive effective solutions

This is a hybrid position offering a solid set of core benefits including a ‘Pension’ Retirement Savings Plan/401(K) Match/Pension Contributions, Medical Insurance, Dental Plan, and Eye Tests. If you value a collaborative environment where you can drive improvements in service management, we encourage you to apply.