Inside Sales

Driving business growth in a competitive market, the Inside Sales role is pivotal in generating qualified leads and expanding client engagement through AI-enhanced legal technology solutions. This position exists to bridge the gap between cutting-edge artificial intelligence products and prospective clients within the B2B LegalTech sector, ensuring that the sales pipeline is consistently nurtured and developed. Working with data-driven sales methodologies and advanced digital engagement tools, the successful candidate will have a direct impact on revenue growth by identifying and engaging potential customers with precision and insight.

The Inside Sales representative will be entrusted with managing a dynamic flow of inbound and outbound activities, applying an analytical approach to discover and qualify new business opportunities. Utilising a combination of phone, email, and digital channels, the individual will engage with prospects to understand their needs and position AI-powered legal technology solutions as the most fitting response. This role demands a proactive mindset, focusing on optimising interactions and strategically developing sales pipelines that align with wider commercial objectives.

Day-to-day responsibilities centre around lead generation and pipeline progression, incorporating the use of AI tools and data analytics to enhance prospecting efficiency and lead nurturing processes. The role requires close collaboration with sales and marketing teams to ensure cohesive messaging and alignment on target markets. Performance will be measured against clear sales KPIs, making consistent achievement and process improvement critical to success.

The position is full-time and permanent, with a hybrid working environment that balances on-site presence in Shibuya, Tokyo and remote work, providing flexibility while maintaining operational effectiveness. Working within a LegalTech context, the Inside Sales role also involves understanding the particular nuances of AI applications in legal services and B2B SaaS products, with AWS technologies underpinning the platform infrastructure to support scalable and secure operations.

Candidates must demonstrate at least three years of experience in B2B new business development or sales, underpinned by strong communication skills and a proven ability to build and maintain professional relationships. Analytical capability and a results-driven approach are essential, with candidates expected to take full ownership of lead generation processes and consistently execute sales strategies that deliver measurable outcomes.

Preferred candidates will bring additional experience in team management and the evolution of sales channels, contributing not only through individual performance but also by enhancing the overall effectiveness of the sales function. Those with a background in developing new sales strategies or improving existing sales processes will find this role offers scope to influence the direction of business development activities significantly.

This role demands a combination of sales acumen and an understanding of technology-enabled selling, with a particular emphasis on leveraging AI-driven methods to optimise customer engagement and pipeline growth. Contribution to the team's success and pipeline health requires the ability to integrate technical tools into daily workflows and an appetite for continuous process refinement.

The Inside Sales position suits professionals seeking to apply their expertise within a forward-facing, innovative environment focused on B2B SaaS platforms in the AI-driven LegalTech sector. With an emphasis on data-informed selling and customer-centric engagement, this role offers a chance to impact the growth trajectory of a technologically advanced legal platform, while working alongside teams dedicated to product development, marketing, and customer success.

This vacancy sits within the broader fields of AI, LegalTech, and B2B SaaS industries, sectors known for their rapid evolution and increasing demand for technology-enabled commercial roles.