Epicor ECM and Ops Support of Upgrade Roll Out

Overseeing a critical phase of system enhancement, the Epicor ECM and Ops Support of Upgrade Roll Out will take central responsibility for ensuring the smooth deployment and ongoing operational support of the latest Epicor Kinetic platform upgrade. This contract role exists to bridge the gap between technology deployment and business continuity, providing crucial expertise that allows operational teams to adapt effectively while minimising disruption in a hybrid working environment.

The primary focus of the Epicor ECM and Ops Support of Upgrade Roll Out role is to facilitate the upgrade roll out by addressing both technical and operational challenges as they arise. This position demands an individual who can analyse the impact of system changes on existing processes and support the business in maintaining operational efficiency throughout the transition. The role centres on troubleshooting, system monitoring, and supporting the wider operational infrastructure that Epicor Kinetic underpins, ensuring the organisation derives full benefit from the platform enhancements.

Day-to-day responsibilities will include close collaboration with technical teams involved in the upgrade, acting as a liaison to operational stakeholders who rely on Epicor ECM solutions to carry out their functions. The role involves monitoring system behaviour post-rollout, identifying any operational gaps or inconsistencies, and implementing remedial actions quickly. This is a hands-on position requiring engagement with both the Epicor Kinetic environment and the business operations it supports, necessitating a balance of technical knowledge and practical application.

Operating on a hybrid basis in Wisconsin, this contract role offers flexibility combined with the opportunity to be embedded in a technology-driven environment that prioritises operational continuity. The working pattern provides scope to engage with colleagues virtually and on-site as needed, balancing remote productivity with direct collaboration during critical phases of the upgrade. This setup supports a pragmatic approach to managing the operational rollout alongside the ongoing business demands.

As the Epicor ECM and Ops Support of Upgrade Roll Out, the individual will need to be comfortable working in a fast-paced environment that requires adaptability and problem-solving to manage the complexities of system upgrades. Although specific certifications or experience details are not disclosed, a thorough understanding of Epicor Kinetic and how it integrates with broader operational processes will be essential for success in this role. The nature of the assignment demands a consultant mindset – someone who can anticipate potential challenges and deploy efficient solutions swiftly to ensure minimal downtime.

Given the absence of explicit benefits attached to this contract, the role's appeal lies in its focus on specialist expertise and critical operational impact during a key upgrade initiative. This position is well suited to candidates seeking to apply their technical consultancy skills in a project-driven capacity within an operational context, adding value in a tangible and measurable way.

This role fits within the broader technology consulting category and involves contributing to the improvement and modernisation of operational systems through Epicor Kinetic. It is delivered within a contract framework, reflecting the need for targeted expertise during an upgrade cycle, and underlines the importance of specialist support in the lifecycle of enterprise resource planning solutions.

The client operates within a sector serviced by technology consultancy on Epicor Kinetic platforms, where system enhancements and operational efficiency are pivotal to business success. This role represents a key piece in the technology enablement effort, bridging system development and operational delivery through hands-on support during an upgrade roll out.