Driving business growth in a competitive market, the Inside Sales role is pivotal in generating qualified leads and expanding client engagement through AI-enhanced legal technology solutions. This position exists to bridge the gap between cutting-edge artificial intelligence products and prospective clients within the B2B LegalTech sector, ensuring that the sales pipeline is consistently nurtured and developed. Working with data-driven sales methodologies and advanced digital engagement tools, the successful candidate will have a direct impact on revenue growth by identifying and engaging potential customers with precision and insight.

The Inside Sales representative will be entrusted with managing a dynamic flow of inbound and outbound activities, applying an analytical approach to discover and qualify new business opportunities. Utilising a combination of phone, email, and digital channels, the individual will engage with prospects to understand their needs and position AI-powered legal technology solutions as the most fitting response. This role demands a proactive mindset, focusing on optimising interactions and strategically developing sales pipelines that align with wider commercial objectives.

Day-to-day responsibilities centre around lead generation and pipeline progression, incorporating the use of AI tools and data analytics to enhance prospecting efficiency and lead nurturing processes. The role requires close collaboration with sales and marketing teams to ensure cohesive messaging and alignment on target markets. Performance will be measured against clear sales KPIs, making consistent achievement and process improvement critical to success.

The position is full-time and permanent, with a hybrid working environment that balances on-site presence in Shibuya, Tokyo and remote work, providing flexibility while maintaining operational effectiveness. Working within a LegalTech context, the Inside Sales role also involves understanding the particular nuances of AI applications in legal services and B2B SaaS products, with AWS technologies underpinning the platform infrastructure to support scalable and secure operations.

Candidates must demonstrate at least three years of experience in B2B new business development or sales, underpinned by strong communication skills and a proven ability to build and maintain professional relationships. Analytical capability and a results-driven approach are essential, with candidates expected to take full ownership of lead generation processes and consistently execute sales strategies that deliver measurable outcomes.

Preferred candidates will bring additional experience in team management and the evolution of sales channels, contributing not only through individual performance but also by enhancing the overall effectiveness of the sales function. Those with a background in developing new sales strategies or improving existing sales processes will find this role offers scope to influence the direction of business development activities significantly.

This role demands a combination of sales acumen and an understanding of technology-enabled selling, with a particular emphasis on leveraging AI-driven methods to optimise customer engagement and pipeline growth. Contribution to the team’s success and pipeline health requires the ability to integrate technical tools into daily workflows and an appetite for continuous process refinement.

The Inside Sales position suits professionals seeking to apply their expertise within a forward-facing, innovative environment focused on B2B SaaS platforms in the AI-driven LegalTech sector. With an emphasis on data-informed selling and customer-centric engagement, this role offers a chance to impact the growth trajectory of a technologically advanced legal platform, while working alongside teams dedicated to product development, marketing, and customer success.

This vacancy sits within the broader fields of AI, LegalTech, and B2B SaaS industries, sectors known for their rapid evolution and increasing demand for technology-enabled commercial roles.

The Account Manager / Client Partner – IT & Digital Transformation will take ownership of major enterprise accounts, driving growth and deepening partnerships within dynamic sectors including Manufacturing, High-Tech, Telecommunications, and Media. This role exists to lead the strategic development and expansion of key clients by delivering innovative IT solutions that leverage cloud computing, artificial intelligence, data analytics, and digital transformation initiatives. By aligning enterprise needs with cutting-edge technology, the successful candidate will play an instrumental role in shaping clients’ business outcomes and extending their competitive advantage in fast-evolving markets.

Operating at a senior level, this position requires developing and executing comprehensive account strategies tailored for large-scale clients. Building trusted relationships with C-level executives and other key decision-makers will be fundamental, ensuring alignment of technology roadmaps with business objectives. The Account Manager / Client Partner – IT & Digital Transformation will spearhead the entire sales cycle—from identifying new business prospects through to proposal development, negotiations, and deal closure—delivering sustained value and driving revenue growth. Close collaboration with global delivery and consulting teams is essential to guarantee that client engagements run smoothly and solutions are implemented effectively.

Daily responsibilities will include analysing client requirements to position advanced IT services such as cloud migrations, AI-driven solutions, and enterprise infrastructure enhancements. Harnessing knowledge across multiple industry verticals will enable the role to anticipate emerging trends and recommend forward-thinking strategies. The use of platforms like AWS underpins many of the transformational solutions offered. Managing complex deals and overseeing large-scale IT outsourcing or transformation projects will be pivotal for success in this role.

The role is offered on a full-time, permanent basis with hybrid working arrangements that balance on-site presence and remote collaboration, supporting flexible engagement dependent on project and client needs. Although based in Tokyo’s business district, the hybrid setup accommodates diverse working styles and moments of intensive client interaction. Fluency in Japanese at a native level and advanced business English proficiency are mandatory requirements, facilitating seamless communication across multicultural teams and international stakeholders.

Candidates best suited to this role will bring substantial experience in enterprise IT solution sales or account management, particularly within the Manufacturing, High-Tech, Telecommunications, or Media sectors. A proven track record of managing high-value IT transformations or large outsourcing agreements is highly desirable. The role demands strong consultative selling capabilities and the ability to influence senior executives through insight-driven discussions and trusted advisory. Familiarity with enterprise-grade platforms such as SAP or Salesforce will enhance a candidate’s capacity to design and promote integrated digital ecosystems.

The Account Manager / Client Partner – IT & Digital Transformation is expected to shape strategic conversations, proposing innovative yet pragmatic technology roadmaps to meet client ambitions. As well as driving sales success, this role contributes directly to client retention by consistently delivering business outcomes that resonate with evolving market demands. Effective stakeholder management and cross-functional teamwork are required to ensure technology enablement delivers measurable impact and operational improvements.

This position affords the chance to manage a portfolio of strategic accounts in an environment where IT services and consulting converge to support enterprise business growth and digital modernisation. The role sits at the intersection of technology innovation and business strategy, offering rich professional challenges and significant influence on client transformation journeys.

Recruitment is for a permanent, hybrid-working senior position operating within the Information Technology and Services industry, representing clients with broad exposure across multiple technology-driven sectors. This role is integral to facilitating large-scale digital evolution and operational advancement for enterprises embracing the potential of cloud, AI, and data analytics capabilities.