Bridging the gap between complex business needs and technical delivery, the Salesforce Technical Business Analyst is instrumental in driving the successful execution of Salesforce projects and supporting day-to-day operational demands. This role exists to alleviate pressure on key stakeholders by transforming ambiguous requests into clear, actionable solutions while contributing to the continuous enhancement of a heavily customised Salesforce environment within the financial services sector. Operating remotely, the position demands a proactive individual capable of balancing strategic project involvement with responsive ad hoc problem solving, ensuring seamless collaboration between sales users, product ownership, and development teams.

The Salesforce Technical Business Analyst acts as a vital interface for gathering and clarifying requirements, but the role extends far beyond documentation. Working in close partnership with the Product Owner, this individual will help shape priorities, refine the backlog, and coordinate project activities to maintain forward momentum. A confident and resourceful presence, they will challenge assumptions constructively and propose alternative approaches when necessary, fostering improved outcomes. Alongside handling approximately 70% project and strategic initiatives, the analyst will dedicate the remaining time to troubleshooting, managing operational support requests, and delivering straightforward Salesforce configurations to meet immediate business needs.

Day-to-day responsibilities include translating business problems into detailed user stories, acceptance criteria, and technical documentation that enable developers to deliver effective solutions. The successful candidate will oversee the coordination of user acceptance testing and facilitate stakeholder feedback to ensure quality and alignment with requirements. With a strong understanding of the software development lifecycle and release management, they will help schedule deployments and resolve defects efficiently. Additionally, the role encompasses investigative work in a customised Salesforce platform, requiring analytical skills to independently identify and solve issues while contributing to AI-enabled workflow enhancements designed to optimise processes.

The technology environment underpinning this role features a highly customised Salesforce platform with significant use of Financial Services Cloud and Marketing Cloud Account Engagement. The analyst is expected to have working knowledge of Salesforce objects and fields, Flow automation, and business process automation principles, applying this expertise practically through basic configuration tasks such as field creation and Flow adjustments. Familiarity with in-house development collaboration and ticketing tools—aligned with Azure or similar platforms—is essential to support effective issue tracking and workflow management.

This contract position offers a fully remote working arrangement, requiring a self-motivated approach and excellent communication skills to maintain transparent and ongoing dialogue between business users and technical teams. While benefits are not specified, the role presents an opportunity to embed within a skilled and approachable team environment where ownership of work is valued alongside flexibility and adaptability. The successful Salesforce Technical Business Analyst will bring a curious mindset and the confidence to question current methods, helping to advance digital transformation and operational delivery within the private equity investment space.

Candidates must possess demonstrable Salesforce business analysis experience supported by practical administration or configuration capabilities. Experience in financial services adds important context, ensuring that solutions are tailored to industry-specific needs and compliance requirements. This role requires collaboration at multiple levels, from engaging with product owners and developers to liaising with stakeholders across the business. A keen interest in emerging technologies, including AI applications in business workflows, will be advantageous as the organisation looks to integrate innovative tools such as “Claudforce” to enhance automation.

Success in this Salesforce Technical Business Analyst role will be measured through the ability to relieve Product Owner workload, accelerate project delivery, resolve configuration issues independently, and maintain effective communication channels. Ultimately, this is a critical role for enabling the business to achieve its strategic goals by ensuring Salesforce continues to deliver value, agility, and user satisfaction.

This contract role sits within the private equity investment sector, operating at the intersection of finance and technology where robust digital solutions are crucial to maintain competitive advantage and regulatory compliance.

The HRSD BPC is central to advancing operational delivery within a healthcare-oriented consulting environment, tasked with ensuring that business processes integrate seamlessly with evolving digital systems. This role exists to bridge the gap between technical teams and business stakeholders, ensuring ServiceNow implementations align with organisational goals and service demands, ultimately driving efficiencies in service delivery and process execution across healthcare projects.

In this position, the successful candidate will analyse current workflows, identify pain points, and translate business requirements into technical solutions that leverage the flexibility and capabilities of ServiceNow. As a pivotal contributor within a remote working setup, the HRSD BPC will engage with multiple stakeholders to deliver process optimisations and support the ongoing transformation initiatives within healthcare management consulting. The role demands a detailed understanding of business process consulting tailored to the intricacies of healthcare services, making sure that digital platforms not only support but improve client-facing outcomes.

Daily responsibilities will involve mapping, documenting, and re-engineering business processes while collaborating closely with technical teams to ensure development efforts deliver practical solutions. The HRSD BPC will provide insight into best practices for business process design and influence the prioritisation of feature development through detailed service management frameworks. Working extensively with ServiceNow, the candidate will be expected to understand its capabilities within the IT Service Management and Human Resources Service Delivery modules, ensuring the system’s configuration aligns with business process requirements.

This is a contract role offered fully remote, providing flexibility while remaining connected to a dynamic project environment focused on continuous improvement of healthcare consulting services. The absence of office location demands means the HRSD BPC will utilise digital collaboration tools to facilitate communication, documentation, and delivery across geographically dispersed teams. As part of a broader team responsible for implementing and maintaining ServiceNow solutions, the role requires adaptability and clarity in communication to translate complex business needs into technology-enabling solutions.

Experience working in management consulting, particularly within service delivery or process optimisation for healthcare-related clients, will enhance the candidate’s ability to succeed. While specific qualifications and certifications have not been stipulated, proficiency with ServiceNow and demonstrable expertise in business process analysis and consultancy within digital environments will be critical. The HRSD BPC should be comfortable working autonomously yet collaboratively, with strong attention to detail and the analytical skills necessary to interrogate existing processes and propose actionable improvements.

The contract’s focus on strategic business process consulting within a healthcare context situates the HRSD BPC as a key driver of process innovation, balancing customer service demands with digital enablement. By championing efficient service delivery frameworks and working through complex operational challenges, the individual will contribute significantly to enhancing client service execution and satisfaction.

This role operates within the management consulting sector, supporting service improvements through the deployment and optimisation of technology platforms within healthcare projects.

Delivering business process insights and partner collaboration, the ITAM BPC for Corex part time role requires a focus on streamlining asset management workflows within an advanced ServiceNow environment. This position exists to embed expert consulting practices directly into IT Asset Management (ITAM) functions, enhancing operational efficiency and enabling more strategic decision-making in a remote working setup. The successful individual will have a tangible impact on improving internal processes and supporting ongoing transformation efforts in a management consulting context.

The primary purpose of this role is to act as a business process consultant embedded internally for ITAM, providing specialist expertise to optimise existing procedures and identify areas for refinement. Working within this capacity ensures that ITAM teams have access to informed guidance, aligned with organisational objectives and technological platforms. The assignment demands methodical analysis and the delivery of well-founded recommendations, ultimately supporting the broader goal of elevating asset lifecycle management through better process design and adoption.

Day-to-day activities revolve around detailed business process consulting within the ITAM domain, focusing particularly on leveraging the capabilities of ServiceNow as a strategic tool. As the ITAM BPC for Corex part time, you will work remotely to analyse current workflows, engage with stakeholders to understand pain points, and help design enhancements that reduce redundancy and improve data integrity. By contributing to continuous service improvement initiatives, you will play a crucial role in ensuring that the ITAM function aligns tightly with evolving business needs and shifts in regulatory requirements common in services and management consulting projects.

Given the contract nature of the role, flexibility and autonomous working are key, with all activities conducted remotely. This arrangement supports focused engagement with the ITAM environment without geographic constraints, enabling concentrated consultation while integrating seamlessly with dispersed teams. The part-time commitment allows for a balanced workload tailored to the project’s evolving demands, making it suitable for professionals seeking a well-defined but flexible consulting assignment.

The ITAM BPC for Corex part time requires close collaboration with internal teams to bring a business analyst perspective to complex ITAM challenges. This involves translating operational difficulties into actionable business process improvements and utilising ServiceNow’s platform to embed those process changes effectively. While the technology skills needed centre primarily on familiarity with ServiceNow’s functionality in ITAM contexts, the emphasis is on the consultant’s ability to advise on process optimisation rather than technical development or coding.

Applicants should be comfortable working within a management consulting environment where structured problem-solving and adherence to established methodologies underpin success. Experience or understanding of IT Asset Management practices, combined with the ability to distil complex process requirements into clear, achievable plans, will be essential for this role. The expectation is to drive improvements that deliver measurable operational benefit, supporting the wider consulting project goals without necessitating direct client identification or first-hand knowledge of specific organisation details.

The engagement fits within the services sector and offers an opportunity to contribute specialist expertise to a transformative business area focused on modernising ITAM through business process consulting. The contract status reflects the project-based nature of the work, aligned with consultancy best practices aimed at delivering precise, value-driven outcomes. Remote working conditions encourage productivity and accessibility, aligning with current industry trends favouring flexible, outcome-oriented roles.

This position provides a focused consultancy assignment where the ITAM BPC for Corex part time will leverage business analyst skills to bridge the gap between technology deployment and business process effectiveness within IT Asset Management frameworks. The combination of specialist business process insight and ServiceNow operational familiarity defines the scope, ensuring the right candidate is well placed to influence improvements in this niche, highly business-critical domain of management consulting services.