Consultant SIRH LUCCA

This position offers responsibility for delivering comprehensive functional support and client guidance within a SIRH environment centred on the Lucca platform. The Consultant SIRH LUCCA will engage directly with users to ensure the effective use of their HRIS solution, combining technical configuration tasks with training and sustained user assistance. The role exists to reinforce the team’s capacity to provide responsive, knowledgeable support, which directly impacts client satisfaction and system adoption across varied HR processes. Operating within a close-knit team, the successful candidate will navigate complex functional challenges while contributing to ongoing platform optimisation and deployment efforts.

As a Consultant SIRH LUCCA, you will serve as a pivotal resource for clients, helping them realise the full potential of their Lucca HRIS by delivering expert support and tailored configurations. Your role will involve analysing user inquiries and system issues, interpreting HR requirements, and translating them into effective parameter settings within Lucca. Delivering training sessions and user onboarding will form a significant part of your activities, empowering clients to confidently manage their HR workflows. The balance between proactive troubleshooting, system adjustment, and hands-on user engagement requires both solid functional expertise and genuine relational skills.

Day-to-day responsibilities include receiving and diagnosing functional support requests, coordinating with users to clarify needs, and implementing appropriate system parameters to resolve issues or improve processes. You will track service quality through regular follow-ups, ensuring that all client interactions uphold a high standard of responsiveness and clarity. Collaboration with colleagues is essential, as you’ll coordinate with other consultants to address multi-faceted client queries and contribute to the evolution of the Lucca solution in line with emerging client demands and regulatory requirements.

The Consultant SIRH LUCCA role is firmly embedded in an environment focused on HR information systems, leveraging Lucca as the key technology platform. Candidates should be familiar with the functional deployment of Lucca, demonstrating an understanding of its modules and configuration options, along with a solid grasp of HR processes and challenges. This is not a development role but one centred on the application and optimisation of the SIRH solution to meet client-specific operational needs. Experience or exposure to HR digital tools will support your ability to swiftly identify functional problems and propose effective interventions.

Working conditions involve joining a small, agile team where proximity, knowledge sharing, and mutual support are valued. The role demands autonomy and organisational rigour yet thrives on collaboration to achieve cohesive client service delivery. The emphasis on responsiveness and a strong service ethos means the ideal candidate must balance methodical work habits with the capacity to respond quickly to user demands. This balance ensures that the team can maintain high service standards while adapting to varying client contexts.

This permanent position is expected to commence in early 2027 and is based on site, providing the opportunity to work closely with the client-facing team and directly support end users. The scope of the role covers a range of client environments, giving exposure to diverse HR practices and strategic HRIS challenges within the broader field of finance-related service delivery.

Applicants will ideally have some prior experience in a functional SIRH or HR setting, reflecting an understanding of the operational context and user expectations typical of such systems. Familiarity with Lucca software is a key requirement, as is the capacity to analyse functional issues and implement practical system adjustments without the need for programming expertise. Strong communication skills and a client-focused approach will be crucial to success in this role, alongside the ability to conduct user training and foster adoption of HRIS tools.

The successful candidate will bring:

- Solid knowledge of HR information system environments and their operational dynamics
- Proven experience or familiarity with Lucca solution functionalities
- Practical understanding of HR principles and related functional challenges
- Capability to perform configuration and provide effective functional support
- Aptitude for client training and ongoing user assistance
- Effective interpersonal skills suited to a collaborative, service-oriented environment
- Responsiveness and organisational capabilities tailored to a small team context

This role situates the Consultant SIRH LUCCA within an organisation operating in the accounting and audit sector, supporting critical HR digitalisation initiatives that underpin workforce management and compliance.

Overall, the role offers a compelling chance to develop specialist expertise in Lucca SIRH while maintaining a strong client engagement focus within a growing, service-driven environment.