Ref. No. a0MP900000ARUPFMA5
Appian Consultant – Senior Manager
- Publié novembre 12, 2026
- Localisation
- MarqueNelson Frank
- Type d'emploi Permanent
- Salaire/Taux180 000,00 à 220 000,00 USD
-
Produits
- ServiceNow
Description de l'emploi
The role of Appian Consultant – Senior Manager exists to drive the strategic implementation and optimisation of Appian within healthcare-focused service management frameworks, delivering tangible improvements through technology enablement. This position is essential to orchestrating the seamless integration of ServiceNow platforms alongside Appian solutions, ensuring that operational delivery meets the evolving demands of a highly regulated and complex environment. By leveraging specialist expertise, the successful candidate will influence project outcomes that enhance process efficiency and business responsiveness, contributing directly to the digital transformation initiatives shaping the healthcare sector.
At its core, the Appian Consultant – Senior Manager will be accountable for overseeing the full lifecycle of Appian-oriented consulting engagements, providing architectural guidance that aligns with service management priorities. This includes collaborating with stakeholders to translate business requirements into scalable workflow solutions, while ensuring that ServiceNow integration supports streamlined operations. The role demands a focus on balancing strategic insight with practical delivery, encompassing design governance, solution implementation oversight, and continuous process improvement.
Daily responsibilities will centre on leading and mentoring technical teams through complex consultancy assignments, facilitating communication between business users and technology specialists to ensure solution alignment. The role combines hands-on architectural review with the orchestration of delivery milestones, requiring a deep understanding of how Appian’s low-code platform can be optimised alongside ServiceNow for maximum business value. Managing risk, maintaining quality standards, and adapting to regulatory demands are integral to the successful execution of workstreams.
Operating in a fully remote capacity, this position offers flexibility while demanding strong self-management and proactive stakeholder engagement across geographically dispersed teams. The permanent nature of the role underlines a commitment to long-term strategic development and ongoing support of Appian-driven initiatives within the healthcare management consulting space.
Candidates suited to the Appian Consultant – Senior Manager role will typically bring extensive experience within service management and business process automation, combined with demonstrable expertise in Appian platform architecture. While specific qualifications are not detailed, the emphasis on healthcare sector knowledge and proficiency with ServiceNow suggests the ideal candidate can navigate the complexities of regulated service environments and drive operational improvements through targeted digital solutions.
The healthcare sector continues to transform through the adoption of innovative service management technologies, with increasing focus on regulatory compliance and efficient delivery models. This role offers engagement in that transformation, working within management consulting to advance client capabilities through technology-led business improvement.
The position is embedded in the services industry, specifically within management consulting, reflecting a focus on applying technical excellence and domain knowledge to solve industry-specific challenges.
Ref. No. a0MP900000ARTg5MAH
Spécialiste de la réussite client
- Publié novembre 11, 2026
- Localisation
- MarqueGroupe de la dixième révolution
- Type d'emploi Permanent
- Salaire/TauxAUD 80,000.00 to 120,000.00
-
Produits
- Activités non stratégiques
Description de l'emploi
Driving customer satisfaction within a farming environment requires a keen understanding of client needs and the ability to maintain strong, enduring relationships. The Customer Success Specialist will play a pivotal role in supporting this mission by ensuring clients’ requirements are met efficiently and effectively, thereby contributing to ongoing business improvement and operational delivery within the agricultural sector. This position exists to bridge the gap between service provision and client success, delivering tailored support that reinforces long-term engagement and adds tangible value to both parties.
In this role, the Customer Success Specialist is responsible for managing and nurturing customer relationships through direct, on-site interaction. The successful candidate will be expected to coordinate closely with internal teams to align service delivery with client expectations, resolving any challenges that arise and facilitating smooth operational workflows. By proactively addressing client concerns and providing expert guidance, the role is crucial in maintaining high levels of customer retention and enabling sustainable business growth.
Day-to-day, this role will involve extensive engagement with farming operations, requiring a hands-on understanding of client environments and an ability to adapt service approaches accordingly. The Customer Success Specialist acts as the primary point of contact, liaising with stakeholders to guide them through service utilisation and to ensure that the support provided meets the specialised demands characteristic of agriculture and forestry contexts. This role demands a thorough grasp of the operational pressures faced by clients to anticipate issues and respond with practical solutions.
While the position operates on-site, embedding within the relevant business environment to build strong working relationships, the absence of specified technology or systems indicates a focus on personalised service delivery rather than product or platform-specific expertise. This context emphasises communication skills and client management strategies tailored to sectors reliant on non-core technologies.
This is a permanent role, suited to candidates who are comfortable in a specialist environment where building trust and credibility takes precedence. The ability to manage complex client interactions in an agricultural or forestry setting will be essential, alongside a willingness to engage directly with operational teams to understand and support their needs practically.
Although no explicit benefits package is detailed, the role offers the candidate the opportunity to develop sector-specific expertise within farming and forestry industries. Applicants should expect a role that leans heavily on relationship management, problem-solving, and the delivery of consistent, high-quality client support within a demanding operational context.
The ideal candidate for the Customer Success Specialist position will demonstrate the capacity to work autonomously while integrating smoothly into a client-facing team. Strong interpersonal skills and an appreciation for the farming industry’s challenges will enable effective communication and service delivery. Previous experience in sectors requiring tailored customer service, especially within agriculture or comparable environments, will be highly advantageous.
This role is firmly rooted in the agricultural and forestry industry, supporting businesses integral to these vital sectors. The Customer Success Specialist will contribute to the ongoing improvement and resilience of farming operations through excellent client engagement, ensuring the practical needs of agricultural stakeholders are consistently understood and met.
Ref. No. a0MP900000ARTMjMAP
NetSuite Techno-Functional Consultant
- Publié novembre 11, 2026
- Localisation
- MarqueAnderson Frank
- Type d'emploi Contrat
- Salaire/TauxDe 60,00 à 90,00 USD
-
Produits
- Netsuite
Description de l'emploi
Senior NetSuite Functional Consultant
Location: New York, NY
Employment Type: Contract
Work Arrangement: Remote
À propos de cette opportunité
A company in the New York area is seeking an experienced NetSuite Functional Consultant for a contract engagement. The consultant will work alongside an internal team to support ongoing improvements to its NetSuite environment, with a focus on financial processes, inventory management, and manufacturing operations.
This is a hands-on opportunity for someone who can assess existing processes, troubleshoot system challenges, and recommend practical solutions that improve accuracy and efficiency.
Responsabilités
– Evaluate and optimize existing NetSuite functionality and business processes.
– Troubleshoot inventory costing, valuation, and cost of goods sold (COGS) issues.
– Review item records, transaction history, and inventory data to identify discrepancies.
– Support manufacturing processes, including bills of materials, assemblies, work orders, and component consumption.
– Assist with the configuration and optimization of outsourced manufacturing functionality.
– Review purchasing, receiving, inventory transfers, and multi-location inventory processes.
– Assess third-party logistics (3PL), warehouse management, and system integration processes.
– Identify opportunities to improve reporting accuracy and reduce manual work.
– Collaborate with internal stakeholders to prioritize improvements and implement solutions.
– Provide recommendations, project estimates, and guidance on best practices.
Qualifications requises
– 5+ years of hands-on NetSuite functional experience.
– Strong understanding of NetSuite financials, inventory management, and costing.
– Experience troubleshooting inventory valuation and COGS discrepancies.
– Knowledge of manufacturing functionality, including BOMs, assemblies, and work orders.
– Experience with purchasing, receiving, inventory management, and multi-location operations.
– Ability to assess existing NetSuite environments and recommend process improvements.
– Strong communication skills and the ability to work independently with internal teams.
## Preferred Qualifications
– Experience in manufacturing, distribution, consumer goods, or other product-based environments.
– Exposure to outsourced manufacturing processes.
– Experience with 3PLs, WMS platforms, or inventory integrations.
– Familiarity with lot tracking and inventory synchronization.
– Experience with integration platforms such as Pipe17 or similar solutions.
Profil recherché
The ideal candidate is a hands-on NetSuite consultant who can quickly understand an existing environment, identify areas for improvement, and work directly with an internal team to implement practical solutions. They should be comfortable balancing technical system considerations with accounting and operational needs, while providing clear recommendations around scope, timelines, and costs.
A background in consumer packaged goods (CPG), product manufacturing, or related industries such as food and beverage or cosmetics will resonate well, given the specific challenges encountered in outsourced manufacturing and multi-location inventory environments. Familiarity with third-party logistics providers and integration platforms like Pipe17 or NetSuite Connector/FarApp is advantageous to navigate and optimise the data flow between systems effectively.
This is a remote, contract-based engagement with project duration and rates dependent on the scope and expertise brought to the assignment. Flexibility and the ability to self-manage priorities are key, given the hands-on nature of the consultancy and close collaboration with the internal NetSuite administrator.
The NetSuite Techno-Functional Consultant engagement provides an opportunity to make a meaningful impact on the operational reliability and financial accuracy of a product-based business within the consumer goods sector. By optimising NetSuite’s costing, inventory, manufacturing, and integration processes, the role contributes directly to strengthening the organisation’s financial reporting framework and operational agility.
This position operates within the consumer goods and retail manufacturing industry, supporting businesses that prioritise accurate product costing, inventory management, and effective outsourced production processes.
Ref. No. a0MP900000ARTHtMAP
ServiceNow Engineer
- Publié novembre 11, 2026
- Localisation
- MarqueNelson Frank
- Type d'emploi Permanent
- Salaire/TauxUSD 130.00 to 150.00
-
Produits
- ServiceNow
Description de l'emploi
The ServiceNow Engineer will contribute to enhancing IT service management by focusing on the development and optimisation of applications within the App Engine framework, alongside supporting IT operations management processes. This role exists to address increasing demands on ITSM capabilities, ensuring that digital workflows are robust, efficient, and aligned with operational goals. By delivering tailored ServiceNow solutions, the successful candidate will directly impact business continuity and service delivery within a facilities services environment, working onsite throughout the week to collaborate closely with technical and operational teams.
The core purpose of the ServiceNow Engineer position is to develop and maintain ITSM applications that drive improved service workflows and user experience. This involves designing and implementing enhancements using the ServiceNow App Engine, along with applying foundational ITOM practices to streamline infrastructure and service monitoring. The role demands a proactive approach to problem solving within the ServiceNow platform, balancing development cycles with operational support to ensure continuous service improvements.
Day-to-day activities will centre around building custom applications and modules, configuring ServiceNow components, and supporting integration efforts with existing systems. Strong familiarity with App Engine development techniques will be critical, as the engineer will engage in coding, testing, and deploying solutions that scale with business needs. Experience in ITOM will complement this work by enabling better visibility into IT infrastructure, automating routine operational tasks, and contributing to incident and change management efficiencies.
Operating exclusively onsite for five days per week, the successful candidate will be immersed in a collaborative environment that demands both technical expertise and close communication with colleagues managing facilities services. This direct engagement ensures that the engineer remains aligned with immediate business priorities and can respond swiftly to evolving operational demands. The permanent nature of the role supports continuity and allows for sustained contributions to service optimisation initiatives.
Although the responsibilities largely focus on ServiceNow development and operational delivery, the role also offers the chance to work within a specialised technology platform recognised for its transformational impact on IT service management. In this context, the ServiceNow Engineer will engage with ITSM modules, leveraging App Engine capabilities to create tailored workflows that enhance automation and reduce manual intervention. The integration of some ITOM experience provides additional insight into the management of IT infrastructure, enabling the engineer to support and improve monitoring and event management processes.
Benefits include participation in a pension retirement savings plan with matching contributions, comprehensive medical and dental insurance, and provision for eye tests, reflecting a commitment to employee wellbeing. These benefits provide stability and support to the individual, complementing the professional growth experienced through the hands-on nature of the role.
Candidates suited to this role will have demonstrable experience in ServiceNow ITSM development, particularly with building and customising applications using App Engine components. Practical understanding of ITOM processes, while not the primary focus, is valued to enhance operational support capabilities. The ideal candidate will be comfortable working within a dynamic environment that demands full-time onsite presence, allowing seamless integration into project and operational teams.
– Proficiency in ServiceNow ITSM application development within the App Engine framework
– Familiarity with ITOM concepts including event management and infrastructure monitoring
– Ability to work onsite full-time, collaborating closely with business and technical stakeholders
– Commitment to delivering high-quality, scalable, and maintainable ServiceNow solutions
The ServiceNow Engineer will play a key role in supporting a broad facilities services operation through the deployment and enhancement of critical ITSM applications. Embedded in a service-focused industry, this role shapes the digital mechanisms that underpin daily IT service delivery and operational effectiveness within the services sector.
Ref. No. a0MP900000ARSVVMA5
NetSuite Manager
- Publié novembre 11, 2026
- Localisation
- MarqueAnderson Frank
- Type d'emploi Permanent
- Salaire/TauxUSD 130,000.00 to 175,000.00
-
Produits
- Netsuite
Description de l'emploi
Our client, a rapidly growing consumer products organization, is seeking a Business Systems & NetSuite Manager to take ownership of the systems, processes, and integrations that power its order-to-cash operation.
This is a highly visible role reporting directly to executive leadership, offering the opportunity to influence how the business scales. You’ll serve as the bridge between Operations, Finance, Supply Chain, Sales, and Technology, ensuring critical business systems run efficiently while driving automation, process improvements, and strategic initiatives.
Pourquoi cette opportunité se démarque :
-Take ownership of the company’s NetSuite environment and enterprise application ecosystem
-Partner directly with executive leadership on systems strategy, automation, and AI initiatives
-Lead cross-functional projects that have a measurable impact on revenue, efficiency, and customer experience
-Join a high-growth company where your work will directly influence how the organization scales
-Build and improve processes rather than simply maintain them
-Manage external partners, vendors, and system integrations while mentoring internal team members
-Flexible remote or hybrid work environment
What we’re looking for:
-6+ years of NetSuite, ERP, or business systems experience
-Hands-on NetSuite administration and functional ownership experience
-Strong understanding of order-to-cash processes, EDI, integrations, and business operations
-Experience leading cross-functional process improvements and change management initiatives
-Ability to translate operational challenges into system and process solutions
-Strong stakeholder management skills with experience influencing teams across multiple departments
-Experience within CPG, food & beverage, manufacturing, distribution, or supply chain-driven environments is highly preferred
Ref. No. a0MP900000ARRcfMAH
Lean Manufacturing Coordinator
- Publié novembre 11, 2026
- Localisation
- MarqueAnderson Frank
- Type d'emploi Permanent
- Salaire/TauxUSD 110,000.00 to 115,000.00
-
Produits
- Netsuite
Description de l'emploi
The Lean Manufacturing Coordinator will play a pivotal role in enhancing operational efficiency by driving continuous improvement initiatives within a dynamic manufacturing environment. This position exists to identify and eliminate waste, streamline production workflows, and foster a culture of Lean thinking across shop-floor teams. By leveraging operational data, direct observation, and ERP reporting, the role advances process improvements that directly contribute to reducing cycle times, improving quality, and optimising resource utilisation within manufacturing operations supported by sophisticated digital systems.
This role involves close collaboration with production, quality, and inventory teams to analyse material flow and pinpoint bottlenecks that impact daily throughput. The Lean Manufacturing Coordinator plans and leads Kaizen events and problem-solving workshops, empowering teams to tackle inefficiencies head-on and sustain gains through 5S implementation, visual management techniques, and standardised work practices. Creating and updating detailed process maps and value stream maps will be critical in visualising current workflows and designing more efficient future states that deliver measurable impact on productivity and cost.
A key part of the Lean Manufacturing Coordinator’s daily responsibilities is to harness data from ERP dashboards and reports to track critical manufacturing metrics such as productivity levels, downtime, lead times, scrap rates, and changeover durations. This data-driven approach supports the identification of improvement opportunities and allows for rigorous measurement of results following process changes. Additionally, this role involves coaching and training employees and supervisors in Lean tools like root-cause analysis, PDCA cycles, and routine audits to embed a continuous improvement mindset throughout the shop floor.
Proficiency in using manufacturing ERP systems—NetSuite in particular—or comparable platforms plays a valuable role in this position, as it enables real-time access to operational data essential for informed decision-making. The role also requires updating operational documentation, including work instructions and training materials, ensuring alignment with newly established processes. Effective project planning and progress tracking are integral, with the Lean Manufacturing Coordinator maintaining action plans, assigning responsibility, monitoring deadlines, and communicating developments to key stakeholders to maintain momentum on improvement initiatives.
The role demands a balance between office-based data analysis and hands-on work on the production floor, including observing processes, conducting audits, and delivering training across multiple shifts when required. Physical aspects include standing, walking, and wearing personal protective equipment, with occasional lifting up to 25 pounds. Candidates should be prepared for some travel and flexible scheduling to meet operational demands.
Ideal candidates will bring a solid foundation in Lean methodologies, supported by practical experience applying tools such as Kaizen, 5S, value stream mapping, and visual management within a manufacturing context. Strong analytical abilities, coupled with effective facilitation and communication skills, are essential to translate complex data and observations into actionable improvements. Familiarity with Microsoft Excel, PowerPoint, and project tracking tools is expected, and experience with manufacturing ERP systems like NetSuite or equivalent is advantageous. A minimum of two years working within continuous improvement, manufacturing operations, or quality roles, involving direct participation in improvement initiatives, is preferred. Educational backgrounds in industrial engineering, manufacturing, supply chain, or related disciplines are desirable, along with relevant Lean certifications or project management training.
This permanent role is based onsite within a manufacturing setting where operational excellence and continuous improvement are key business drivers. While no specific benefits package details are provided, the role offers the chance to influence operations directly and contribute tangible value to the production lifecycle through well-established Lean practices.
The position aligns with organisations operating within the manufacturing industry, focusing on electrical production and associated shop-floor process optimisation. This sector emphasises precision, efficiency, and quality, making the Lean Manufacturing Coordinator’s contribution vital to sustaining competitive advantage and operational resilience through continuous process improvement.
Ref. No. a0MP900000ARRZRMA5
Staff accountant
- Publié novembre 11, 2026
- Localisation
- MarqueAnderson Frank
- Type d'emploi Permanent
- Salaire/TauxUSD 70,000.00 to 80,000.00
-
Produits
- Netsuite
Description de l'emploi
Our client, a rapidly growing consumer products company, is looking to add a Staff Accountant to its finance team. This is an excellent opportunity for an early-career accountant who wants to take ownership of a critical accounting function while gaining exposure to month-end close, audit support, process improvement initiatives, and the broader accounting operation.
Pourquoi cette opportunité se démarque :
-Join a high-growth, entrepreneurial organization with a collaborative culture
-Gain hands-on exposure across accounting and finance, not just accounts payable
-Work directly with leadership and help improve processes as the company scales
-Enjoy significant autonomy and the opportunity to make a measurable impact
-Flexible remote/hybrid work environment (Eastern or Central Time Zones)
What we’re looking for:
-Bachelor’s degree in Accounting
-2+ years of accounting experience, including Accounts Payable exposure
-NetSuite experience
-Strong understanding of accounting fundamentals and month-end processes
-Detail-oriented, organized, and comfortable in a fast-paced environment
-Consumer products Goods (CPG) experience is a plus
Ref. No. a0MP900000ARQofMAH
Spécialiste EDI
- Publié novembre 11, 2026
- Localisation
- MarqueAnderson Frank
- Type d'emploi Permanent
- Salaire/TauxDe 100 000,00 à 130 000,00 dollars américains
-
Produits
- Netsuite
Description de l'emploi
I’ve partnered with a rapidly growing consumer products company that’s investing heavily in its technology and operations infrastructure. This is an opportunity to take ownership of EDI operations in a highly visible role where you’ll help scale systems, automate processes, and drive operational excellence across a national retail distribution network.
Pourquoi cette opportunité se démarque :
-Join a fast-growing, entrepreneurial organization with significant runway for growth
-Own EDI operations across a large network of retail and distribution partners
-Work with modern tools, including NetSuite, SPS Commerce, AI-assisted workflows, and custom automation solutions
-Opportunity to contribute to automation initiatives and operational improvements beyond EDI
-High visibility with leadership and the ability to make a measurable impact
-Flexible remote/hybrid work environment with strong autonomy
What they’re looking for:
-3+ years of EDI operations experience within CPG, food & beverage, distribution, or a related industry
-Experience with SPS Commerce or a similar EDI platform
-NetSuite experience
-Familiarity with 3PL operations, inventory reconciliation, and retailer compliance
-Exposure to SQL, Python, integrations, or automation tools is highly valued
-Someone who thrives in a fast-paced, growth-oriented environment and enjoys solving complex operational challenges
If you’re looking for an opportunity where you can own EDI, influence process improvements, and help scale a growing business, please email your resume to A.navarro@andersonfrank.com
Ref. No. a0MP900000ARQNFMA5
Jr. NetSuite Administrator
- Publié novembre 11, 2026
- Localisation
- MarqueAnderson Frank
- Type d'emploi Permanent
- Salaire/TauxDe 85 000,00 à 100 000,00 dollars américains
-
Produits
- Netsuite
Description de l'emploi
The Jr. NetSuite Administrator will play a vital role in streamlining and enhancing ERP operations within a dynamic consumer goods environment focused on hair product manufacturing and distribution. This position exists to ensure that the NetSuite platform is optimally tailored and maintained to support evolving business processes, facilitating operational efficiency and seamless integration with other core systems. By taking ownership of customization, administration, and user support, the successful candidate will directly influence the accuracy of data flow, system security, and project delivery, enabling the organisation to meet both present and future operational demands.
At the heart of the Jr. NetSuite Administrator’s responsibilities is the configuration and optimisation of NetSuite to align precisely with specific business processes unique to the hair care manufacturing sector. This includes adapting workflows, roles, and permissions to create a secure and efficient user environment. Maintaining NetSuite’s performance through scheduled system administration and proactive problem resolution is critical to ensuring uninterrupted access and reliable data integrity across the board.
The role demands hands-on involvement in managing system integrations, particularly with platforms like Celigo, which facilitate the smooth exchange of information between NetSuite and other key business applications. This integration management is essential for maintaining operational continuity and supporting sales, inventory, finance, and distribution functions seamlessly. Furthermore, the Jr. NetSuite Administrator will be the go-to expert for end users, providing training and support to help internal teams leverage the system’s full capabilities. This support extends to developing complex reporting tools and searches within NetSuite, empowering users to access the data insights they require quickly and confidently.
Leading system audits and data quality initiatives forms another integral part of the role. The successful candidate will establish and uphold policies that ensure the accuracy and reliability of business-critical data, working closely with different departments to conduct regular reviews and implement necessary adjustments. This ongoing attention to data governance supports compliance and drives informed decision-making across manufacturing and distribution operations.
Project management of NetSuite-related enhancements, from custom development to integrations, also falls under this role’s remit. The Jr. NetSuite Administrator will be expected to manage these projects effectively, ensuring delivery within agreed timescales and according to the defined business requirements. Detailed documentation of system customisations and processes will support knowledge sharing and future system scalability.
This role is offered on a permanent basis with flexible remote working arrangements, though occasional onsite presence in Commack, NY, is desirable. The job includes participation in a company shares scheme, providing an opportunity to benefit directly from the organisation’s growth and success.
Candidates will be ideally experienced with NetSuite administration in a manufacturing or distribution context, ideally within consumer goods. Familiarity with integration tools such as Celigo will be a significant advantage. The ability to manage multiple priorities, maintain high-quality standards, and collaborate across various functions will be key to succeeding in this role.
Working within a specialist environment, the Jr. NetSuite Administrator contributes to maintaining and developing a technology platform critical to the business’s operational delivery, supporting processes that drive the manufacturing and distribution of hair care products.
This role sits within the consumer goods industry, supporting a company operating in the retail sector, with a focus on supplying hair product markets.
Ref. No. a0MP900000ARQBxMAP
PwC – Appian Consultant – Director Level
- Publié novembre 11, 2026
- Localisation
- MarqueGroupe de la dixième révolution
- Type d'emploi Permanent
- Salaire/Taux180 000,00 à 220 000,00 USD
-
Produits
- ServiceNow
Description de l'emploi
Aligning with the growing demand for streamlined service management in consulting environments, the PwC – Appian Consultant – Director Level will be integral in driving the adoption and optimisation of Appian solutions to enhance business processes and operational efficiencies. This role exists to lead complex engagements where technology enablement and process improvement intersect, delivering tangible business outcomes through strategic implementation and expert consultancy. Through collaboration with diverse stakeholders, the successful candidate will influence transformation initiatives, ensuring that service management practices are aligned with evolving organisational goals and client expectations.
The purpose of this position centres on overseeing and guiding the deployment of Appian platforms in a way that optimises service management workflows and supports scalable, adaptable solutions within a consulting framework. With an emphasis on operational delivery, the director-level consultant will translate strategic objectives into executable plans, providing leadership throughout project lifecycles and ensuring that technology enables continuous improvement. This role demands an ability to navigate the complexities of integrating Appian with existing systems and frameworks, all while maintaining a clear focus on value-driven outcomes.
Day-to-day responsibilities will involve shaping and steering service management engagements by leveraging deep expertise in Appian technology and its application within management consulting contexts. The role requires leading teams and client interactions, driving solution design workshops, and ensuring smooth delivery across multiple workstreams. Crucially, the director will be responsible for aligning technological capabilities with business needs, managing risks, and fostering an environment of innovation to meet the demands of increasingly sophisticated service management landscapes.
A strong working knowledge of ServiceNow is also beneficial, given the complementary nature of this platform within service management environments. Understanding how these technologies interplay to deliver end-to-end solutions will enable effective orchestration of processes and improved service outcomes. The environment is highly collaborative and remote working arrangements support a flexible and balanced approach to managing responsibilities and stakeholder engagement.
This permanent role allows the successful professional to embed themselves within a dynamic service management function at the forefront of modern consulting practices. While specific benefits are not detailed, the remote working format underscores a commitment to flexibility and work-life balance.
Candidates suitable for the PwC – Appian Consultant – Director Level will typically bring demonstrated experience operating at a senior level within management consulting or professional services, specifically focusing on technology-enabled service management solutions. A proven track record delivering Appian projects that influence measurable business improvements is essential, alongside confidence in guiding cross-functional teams and engaging senior stakeholders. The role demands both strategic thought leadership and hands-on expertise, ensuring that solutions are not only visionary but also pragmatically achievable.
Key competencies include:
– Expertise in Appian platform consultancy at a director or senior advisory level
– Comprehensive understanding of service management principles and ServiceNow integration
– Strong leadership skills with the ability to drive multi-disciplinary teams and complex projects
– Strategic mindset with a focus on operational delivery and business improvement
– Excellent communication skills for managing client relationships and stakeholder expectations
This role sits within the service management category of management consulting, a sector focused on delivering professional advisory and implementation services that optimise operational performance and enable business transformation through advanced technology solutions.
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