ServiceNow SA – Customer Workflows

About the job

Does solving problems using technology motivate you? Do you thrive working on a collaborative remote team with a visionary and think-tank feel? Are you someone with a startup mentality who’s looking to join other work hard, play hard ServiceNow innovators?

Servos is looking for a Solutions Architect to help us drive innovation on the ServiceNow platform!

Location: Wherever you are (Remote)

We Are:
A ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine)
A virtual team throughout the United States with headquarters in Virginia
Devoted to doing the right thing for our clients and team by leading with a human-first culture
An experienced team of consultants who are dedicated to having fun and adding value
Open minded and always welcoming new ideas and approaches

You Are:
A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations
Packing at least 6 years of ServiceNow architecture, development, and integration experience
Experienced in ServiceNow's Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio
Responsible for designing, implementing, and managing ServiceNow solutions for large scale projects
A mentor and advisor to technical consultants and clients
Client-centric with strong communication and presentation skills as well as a dedication to building long-standing partnerships
A ServiceNow Certified System Administrator (CSA) and preferred to be a Certified Implementation Specialist for CSM (CIS-CSM) & Certified Application Developer (CAD)
Passionate about doing the right thing, no matter how many times it takes
An adventurer who wouldn’t mind traveling up to 20% of the time

What You’ll Do:
Engage as a primary architect on projects to set technical direction and lead the development team to implement client solutions with ServiceNow configurations, integrations, and custom development.
Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers
Be responsible for technical deliverables related to ServiceNow configurations and/or integration development
Develop a keen understanding of the solutions we implement and our customer’s business
Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers
Support business development and pre-sales activities as the technical lead / architect
Provide expert level support and technical mentoring to implementation team
Respond to Request for Information/Proposal documents
Be an expert in ServiceNow best practices and the products we implement

What We Offer:
A family first culture with unlimited PTO after your first year
Health benefits with free coverage for you and competitive rates for your family
401k match and a variety of other benefits
An investment in your continued growth and development with training opportunities and certifications
The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world