[SG] Microsoft Dynamics – Business Analyst

A growing organization is seeking a Business Analyst with hands-on experience in Dynamics 365 CE and CRM to enhance user
engagement and streamline processes. This role will focus on collaborating with various departments to align system capabilities with business objectives, ensuring that the technology effectively supports the organization’s goals.

Why this opportunity stands out:
You’ll sit at the centre of delivery working directly with stakeholders and developers to design and implement solutions using:
- Microsoft Dynamics 365 (CRM)
- Power Apps, Power Automate, Power BI & Copilot
This is where business meets technology, and you’re the one making it happen.

What you’ll be doing:
- Run requirement workshops and translate needs into functional designs
- Work closely with developers to deliver CRM & Power Platform solutions
- Act as the key bridge between business and tech teams
- Drive SIT & UAT, ensuring solutions meet real user needs
- Support end-to-end delivery; from idea to go-live

Who this is for:
- Business Analysts who want to be more hands-on in delivery
- CRM / Functional Consultants looking to deepen solution exposure
- Anyone interested in low-code, automation, and Microsoft technologies

What we’re looking for:
- Experience with CRM systems (Dynamics 365, Salesforce, or similar)
- Exposure to Power Platform / low-code tools is a plus
- Strong stakeholder communication and problem solving skills
- Someone who wants to understand how systems work not just document them

What you’ll gain:
- Exposure to large scale enterprise & government projects
- A future-proof skillset in Microsoft’s fastest-growing ecosystem
- Clear progression into Functional Consultant / Solution Architect roles
- Real involvement in building applications not just writing specs