GTM & Operations

GTM & Operations

About the Role

On behalf of our client, we are looking for a key hire within GTM & Operations for a product company based in Oslo looking to extend into new markets outside of Norway.

The company is building a platform for managing heavy machinery fleets within construction and infrastructure, with a focus on operations, maintenance, and cost control. The solution integrates with telematics and fleet management systems to provide customers with better insight into usage, maintenance needs, and asset profitability.

The company has already secured leading customers and is now scaling across the Nordics and into international markets. With a strong product, clear value proposition, and growing demand, the company is now strengthening its organisation to support the next phase of growth.

This role sits at the core of the company and combines responsibility across go-to-market, operations, and customer experience. You will work closely with both commercial and technical teams to help build a scalable, AI-driven sales and support organisation.

The Role

As GTM & Operations, you will work across the organisation to ensure that commercial and operational processes are efficient and scalable as the company grows.

You will play a key role in developing how the company leverages AI across both sales and customer support, while also ensuring strong structures for onboarding, customer follow-up, and overall experience.

This role is well suited for someone who enjoys working at the intersection of technology, operations, and commercial strategy, and who wants to have a high level of impact in a growing company.

Key Responsibilities
• Drive and support go-to-market initiatives across markets
• Develop and implement AI-driven workflows across sales and support
• Own and develop customer success and support functions
• Ensure strong onboarding and overall customer experience
• Work closely with both commercial and technical teams
• Identify and implement process improvements across the business
• Contribute to building a scalable operational foundation

Who You Are

We are looking for a structured and operationally strong profile who can combine analytical thinking with execution and cross-functional collaboration.

You likely have:
• Experience from operational or commercial roles in a technology company
• Interest in, or experience with, AI tools and automation
• Experience with customer success, support, or onboarding
• A structured and process-driven mindset, balanced with pragmatism
• Ability to work across both technical and commercial teams
• Comfort working in a high-paced environment with significant ownership

What We Offer
• A central role in a high-growth company
• Significant influence on how the company scales
• Close collaboration with founders and cross-functional teams
• Opportunity to work with modern technology and AI-driven processes
• A dynamic and ambitious work environment
• Competitive compensation